[This review was collected as part of a promotion.] The location where we have to put our refrigerator is difficult to have a side-by-side with handles on it. I love the fact that this is a handleless door, and it is very spacious inside. There isn���t wasted space, with all sorts of drawers and compartments. I can easily see everything inside my refrigerator without having to search through drawers.
samsung has been unresponsive and refuses to provide help or a refund. the "10-year warranty" isn't worth the ink or sticker it's printed on. no help from samsung will ever come, since they already have our money. terrible product, even worse service! if you decide to roll the dice, just know that no one from samsung cares about you or your warranty! it's all a lie.
I have loved Samsung products. My new home had a new refrigerator (this one), dishwasher and stove. Unfortunately, if you have an issue their service is incredibly bad. The ice maker would not work correctly. Their service dept came out three times to repair it including replacing the door (on that trip the service man dropped the door and dented the front of my dishwasher which they refused to fix). Eventually I had to buy a different brand.
nohin like a new refrigerator that we cant get the ice to dispense. makes great ice but had to call samsung for repair. repair service was wonderful. they are going,to,order a new door which should fix the issue.
once the ice dispenses, we will be totally satisfied.
bought this thinking it had at least one crisper but it doesn't. two bins at bottom of fridge with wide open gaps and no adjustments. vegetables shriveled up in one day! and really, no light for water dispenser? would it really have cost you that much to put a bulb in? so disappointed with this purchase. even cheaper fridges would have had these two features. please do better.
love the refrigerator, the design but the icemaker is not worth crap. crushed ice is not crushed it big chunks takes forever take ice.
it���s an upgrade for us, but still lacking for the price. i feel like this about be about $150 less.
no handles sticking out
lots of room
nice shelving depth
stainless is pretty nice
no filter can be seen
needs way more light in both the freezer and fridge in a 4100k color temp to light the bottom half. why is there no design for light in the back bottom half?
the ice maker is absolute garbage. it barely makes enough ice in a day to appreciate that its even making it, lol. the design is medciocre and the hook takes quite awhile to grab ice. you���ll get half a chunk of ice vs. crushed.
no drip tray design.
overall, yes, a nice upgrade, but i feel like the price should be quite a bit less based on those 2 things. lighting and ice maker.