The Best Clean
Designed for Performance
This think is huge. I wanted that. I wash a king sized comforter no problem. The problem I do have is that at just 5 foot tall, I cannot reach the clothes at the bottom of the washer. I have to stand on a step stool to reach over and into the washer. The other problem I have has nothing to do with the washer but the installation. The men installing it hooked up the hot water to the cold input and the cold water to the hot input. With all the pre-programmed was cycles this has it was a real problem. I had to fix that and fix the drain hose too. The installation really was a total waste.
This review comes from my wife. Had the washer for about 2 months now. I expected this new technology with no agitator washer to do better than our old washer with an agitator. Too bad I cannot return it anymore, I feel I got a machine that looks pretty that is it. This review is basically comparing my old model with an agitator to this samsung with no agitator. The Good. 1.- It looks awesome and pretty. 2.- A high capacity. 3.- You set the washer and don't have to come back and check on it until it is done. 4.- The time it takes to wash is decent (when it doesn't throw errors) The Bad. The main purpose of a washer is to wash your clothes this machine does not do that at all. 1.-Sometimes you need to wash something twice for it to come out clean even after using Heavy Soil feature. 2.- It does not remove dirt properly (my old washer did) 3.- Clothes come out with stains of detergent and softener. 4.- The washer throws errors and just keeps adding time specially the common error Ur (means that the washer load is unbalanced ). 5.-Ur causes the washer to fill and empty the water in an attempt to balance the load several times wasting water. 6.- Water and electricity bill went up by a decent amount due to error code Ur. 7.- Does not do a good spin cycle job clothes come out pretty wet.
purchased during 2017 thanksgiving and started to have problems in 1 and 1/2 years... warranty was only 1 year and it'll be $500+ for repair and parts... no more samsung appliances for us...
The most awful washer I’ve ever owned, leaves smelly and dirty clothes, doesn’t matter if I put in a few or a lot, leave dirt, sand etc residue on bottom of washer, I have to use my rainbow to vacuum out dirt, have to wash same clothes multiple times to get somewhat clean, this washer is a disaster, the fac5 that it leaves residue that should leave thru holes of the washer tub, tell you everything, I’ve had it a year, what a waste of money, highly disappointed, I’ve tried everything I can to work with it and it’s useless, wasted my money
I have owned this washer for about a year now and it just doesn't seem to get my clothes clean. My whites are dingy and getting spots on them. I have put washinges machine cleaner and nothing seems to help.
A waste of water and detergent because it does nothing to get your clothes clean. There is no way to speed up agitation on any of the cycle settings so clothes just literally get swirled around in the tiny bit of water that this machine uses.