The Best Clean
Designed for Performance
This think is huge. I wanted that. I wash a king sized comforter no problem. The problem I do have is that at just 5 foot tall, I cannot reach the clothes at the bottom of the washer. I have to stand on a step stool to reach over and into the washer. The other problem I have has nothing to do with the washer but the installation. The men installing it hooked up the hot water to the cold input and the cold water to the hot input. With all the pre-programmed was cycles this has it was a real problem. I had to fix that and fix the drain hose too. The installation really was a total waste.
This review comes from my wife. Had the washer for about 2 months now. I expected this new technology with no agitator washer to do better than our old washer with an agitator. Too bad I cannot return it anymore, I feel I got a machine that looks pretty that is it. This review is basically comparing my old model with an agitator to this samsung with no agitator. The Good. 1.- It looks awesome and pretty. 2.- A high capacity. 3.- You set the washer and don't have to come back and check on it until it is done. 4.- The time it takes to wash is decent (when it doesn't throw errors) The Bad. The main purpose of a washer is to wash your clothes this machine does not do that at all. 1.-Sometimes you need to wash something twice for it to come out clean even after using Heavy Soil feature. 2.- It does not remove dirt properly (my old washer did) 3.- Clothes come out with stains of detergent and softener. 4.- The washer throws errors and just keeps adding time specially the common error Ur (means that the washer load is unbalanced ). 5.-Ur causes the washer to fill and empty the water in an attempt to balance the load several times wasting water. 6.- Water and electricity bill went up by a decent amount due to error code Ur. 7.- Does not do a good spin cycle job clothes come out pretty wet.
does not spin cloths enough. my towels take 2 hours to dry even with a small load. also i can not reach the bottom of washer. i have use a grabber to get cloths out of the bottom. not happy with this washer
this washer has been a total disappointment. it is very sensitive to the load being unbalanced, stops the washing process, throws error codes. had the repair people out twice for this issue. both times i was told there was nothing they could do. the tech even told me, "samsung makes good phones, not good washers." now it is two years old and out of warranty and the drum makes a metallic grinding noise when it rotates, sounds like bad bearings. if you are looking for a reliable product that doesn't cause you a headache every other time you do your wash, look elsewhere.
purchased during 2017 thanksgiving and started to have problems in 1 and 1/2 years... warranty was only 1 year and it'll be $500+ for repair and parts... no more samsung appliances for us...
The most awful washer I?ve ever owned, leaves smelly and dirty clothes, doesn?t matter if I put in a few or a lot, leave dirt, sand etc residue on bottom of washer, I have to use my rainbow to vacuum out dirt, have to wash same clothes multiple times to get somewhat clean, this washer is a disaster, the fac5 that it leaves residue that should leave thru holes of the washer tub, tell you everything, I?ve had it a year, what a waste of money, highly disappointed, I?ve tried everything I can to work with it and it?s useless, wasted my money