Designed for Great Cleaning
Laundry Made Simple
Designed for a Long Life
I have been debating on whether on purchasing this new washer......Currently i have a Samsung WF455argswr/a2 (2013)...From day on, no issues.....except my wife did not like the fact that there was no water....hahahaha.....She was used to the top loader with huge agitator.....did not understand the technology.....during this time, her chief complaint was how the drum started to smell and the drum was vibrating......so i built two platforms out of 2 x 12's, with ? plywood for the top and bottom....put nice ?' carpet on top of if.......these things weighed about 100 pounds each......this did not stop the vibration and Samsung said I needed their pedestals....spent $500 and used those...still have vibration......finally figured it out....Wife is hardly putting in any clothes!......that creates a small ball at the bottom of the drum and as it rotates, the ball goes to one side thus creating the unbalanced operation......we have now solved this issue....more clothes..... As far as the oder goes.......we had never used the "Pure Cycle"....we aways drained the tube and cleaned the filter.....but still had oder and mold smell......so today, I emptied the tube and cleaned filter again and ran the pure cycle.....it took 2hrs.....i saw horrible colored water, suds and debris......the debris was the soap and softener build up.....the liquid soap has animal fat and that cannot be dissolved......so now the machine is cleaned, and almost like new....we do not need to buy a new washer...... Here is what we learned: 1. use very little liquid soap........use powdered soap if you can get it....powered soap will not leave the build up material that causes dirt and mold to build up thus creating the oder because as it cannot digest animal fat 2. run the pure cycle or clean cycle at least once every 40 washes if a new machine....if older, run it every 2 months..... 3. make sure you run the machine more then ? full or with ? full loads....these machines are designed to run with 16-20 bath towels.....the more clothes you wash, the better it will clean because of the rubbing of the clothes and, when it spins you will not have the wicked vibration.....also, make sure the machine is level....... Hope this will answer some of the questions and help solve some of the issues people are having.......... Very respectfully submitted, OKU
Only a year and a in and the pieces are already breaking down after normal use. Very disappointed.
we purchased model wf45k6500av/a2, 3 years ago. almost on queue for the expiry of the warranty, the machine began failing. the repair technician identified multiple cracks in the wiring and said that repairing or replacing the wiring harnesses was not economical. he advised that we buy a new machine. and,
he said that these problems were common. we chose to sauter the wires ourselves..... and so began our journey of hunting for newly cracked wires that required repair. yesterday, multiple errors showed up again and we are throwing in the towel. it is going to the dump. essentially, these machines are built to self destruct. don't buy them. we are switching to another brand..... and unfortunately will be buying extended warranty
garbage machine, garbage customer support. was asked for my bank statements to prove i bought it from a store, the sears receipt should have been enough. claimed the model number was not theirs, wanted me to pay for an extended warranty on a product they claim wasn't theirs. the back bearing failed a year after owning it, they continue to fail every 6 months.. don't buy this garbage
the main issue i have with this washer is one of the listed features is wifi. it is not until i already received the washer and read the manual which states i had to also purchase the "smart adapter". without this accessory, you are unable to use the wifi feature. i just wish the description said a "smart adapter" is needed to use wifi feature. i also wish the description stated the "smart adapter" does not come with the washer.
we've had the washer for 3 years and aren't able to wash our clothes as code 4c keeps popping up. we've done everything that the website says several times and still no fix
its one of the best washers i've ever own and i love it! there's a steam function that allows for my higher end cloths and when i'm in a hurry the fast mode is about 20 minutes!