The Smart Way to Do Laundry
We love our Samsung washer. So far we have not had any issues. It works great. Owning a daycare we wash a ton and it has held up fantastically.
Poor quality. Bought on Sept 8th and delivered on 10th. Started leaking on Nov 5th. Called Sears and was told it's too late to replace with a new one. Called Samsung service, it is scheduled to repair on this Friday.
had this washer for 2.5 years and now i'm getting 5c error code. done all the general troubleshooting (draining through emergency drain hose, cleaing filters, cleaning drain hose) and still problem persists. samsung service estimates $306, i didn't expect the washer to last only 2.5 years...
we have had this washer for only a few years and i will now have to purchase a new machine. from the first day i was not happy with how the machine washed clothes - clothes came out very wrinkly - worse than how they went in. this i could accept, but the breaking point is that the machine is the most mold and mildew producing machine i have ever used ( and yes i have used other front loading washers before without any problem). i have tried multiple methods to clean the machine, remove clothes immedidately and have never seen anything like this. i have never had a problem like this before and cannot believe how this washer draws moisture, mold, and mildew. so disappointed. will not be purchasing samsung again.
stay away from this company it is worthless 2 month old washer that leaks 3 different guys have come out to try and fix it with them just replacing parts refuses to replace machine [This review was collected as part of a promotion.]
my very first samsung side loader wash machine. it was not hard to learn at all. instructions was well written. i love it, small loads to xlarge loads it does it all. washer works fantastic. [This review was collected as part of a promotion.]
Had a Samsung WF328AA washer for 15 years when it developed numerous issues and needed replaced. I chose this washer and regret that Samsung no longer makes the WF328AAW. When I do a FULL load of jeans and t-shirts using the Normal cycle, heavy soil, extra rinse and spin I see the time is 1 hour 50 minutes but it ends up taking almost 3 hours for the load. When I checked with Samsung, I was told that this load should take 90 minutes which is what it did with my old washer. The rep was exceptionally nice with suggestions of making sure the washer was level, to unplug and plug the washer, and calibrate it, all that were done when the washer was first set up. Sadly the last suggestion was to do a smaller load. So by doing two smaller loads that will take 90 minutes each, it will take me 3 hours. Hmmmmm, what have I gained?