Fit for All Fabrics
Looks great and works great from the first minute. Like separate functions like rinse. You can choose to rinse 1-5 times
though the site proclaims "quiet washing anytime" and features a baby sleeping in front of the washer and dryer, this is simply false advertising.it is hard to believe that in the year 2020, this machine lacks a very basic, necessary, user-friendly option; to turn the sound off. every time you power up or power down the machine, start or stop, select a cycle, change a feature or take too long while transferring clothes to dryer with the door open, the machine chimes and/or sounds an alarm, which is quite loud. nowhere on the specs does it disclose to potential consumers that you are prohibited from turning off the sounds. the only thing you can turn off is the chime when cycle is complete.
My cloths, both whites and colored, have never been cleaned any better than using my Samsung washer. I especially live the steam function. After coming in after working. Outside I add the steam cycle. True, it adds an extra hour, but my whites come out white and not gray.
we bought our washing machine & dryer in may of this year. i have had the dryer replaced 1 week after buying, due to a mechanical noise issue. i have had the service department out twice for my washing machine and they cannot fix the issue of the washer shaking exponentially during the spin cycle. (it will also possibly be replaced)
however, they do look amazing and have a lot of different features most appliances do not have. i would say these are a great investment, if you don't mind having the service department come out every couple of months to fix or replace them.
i gave 2 stars because when it works it does a decent job. trouble on the first wash. door leaked during spin cycle. spin cycle made quite a bit of noise. door was replace by samsung service man. machine began making much more banging noise during spin cycle. 4 days later repair man comes out and says he's never seen this before. opens the top and finds the drum broken loose from top right mount. i'm still waiting for parts from samsung. samsung will not replace this defective machine. pretty crappy for a high end machine.
I bought this washer in January 2021 an updated version of my 9 year old Samsung. Love this machine. I have dogs and I have never had a machine that collects the hair and turns it into little discs that fall off the laundry when removing it from the machine. I highly recommend this washer if you have pets.
bought this washer with samsung installation. the first load ended with a violent banging noise and horrible vibration that had the machine nearly break through the folding doors of the laundry closet! i read the installation instructions and found the "installers" never leveled the machine, or remove the shipping bolts in the back - steps 2 & 3. i did it myself. they took the wrench, bolt caps & anti-slip pads that were supposed to be left with the machine.
samsung can't send the missing parts because the installer has them, the installer will have to come out again to deliver the parts. samsung offered to refund the installation cost since i basically did it myself but, if they do, then the installers won't come out and give me the missing parts.