Product runs great and it fit in our oddly small space
I really want to like this washer. But on first use, leaking from bottom of unit. Checked hoses, leaking from from bottom of unit. Had to use emergency drain to keep from flooding room. Service coming out sometime, but this isn't something anyone should ever have to worry about with a brand new washer.
there is a terrible smell to the inside of the machine if i keep the door closed. it���s like a musty damp smell as if there���s water somewhere in the machine. the repair man came out and could not detect it at the time . he did give me some hints and i���m hoping it works its way out. unfortunately i had no choice to buy this washer as samsung was one of only a few that offered compact machines that would fit in the small space i had in my new condo.very very dissatisfied!
second day of owning this washer and i already had to put a service request in��� drum started to spin very loudly/shaking the machine after only two uses (one yesterday delievery day and one today). i���m hoping this will be the only service needed, but i���m nervous. i will update my review after the service.
I was very disappointed with the performance of this washer. It worked ok for awhile, but the drum has failed after less than five years and I will now need to replace it. I would not have purchased this product if I had known it would be sent to the landfill so soon.
easy to use and gently gets clothing clean. decent capacity for a small washer. nice look. wish i could actually see inside, but dark cover too black. and only complaint is it is very noisy. surprised me. noise at cycle changes and intermittent filling of drum.
i purchased this washer two months ago. i am basically satisfied with its overall performance. i am giving it a low rating because even though i wash all of my clothes on the tap cold setting or the cold setting, the rinse cycle uses warm or hot water. i contacted samsung and the explanation i was given is that's just the way its made. if i wanted my clothes rinsed in warm or hot water i wouldn't be using the cold setting. until someone can explain the reasoning behind this rinse issue i am giving it low ratings. otherwise, i would give it five starts as i am very satisfied with the performance of the machine.