Product runs great and it fit in our oddly small space
I really want to like this washer. But on first use, leaking from bottom of unit. Checked hoses, leaking from from bottom of unit. Had to use emergency drain to keep from flooding room. Service coming out sometime, but this isn't something anyone should ever have to worry about with a brand new washer.
we git this washer in aug 2021 along with the dryer as a set , since we had it , it makes a very weird sound during the cycle , tehn just w weeks ago , we got a complaint from our neighbor about a leak , we never ghought ut is the washer , we thought it is a broken pipe, got a plumber , as soon as he pulled the washer out , we saw and video the dripping from the bottom back of the washer ���. it is not even 6 months :( we paid alot in it.
after only two years of light use this machine has broken beyond repair. the flange snapped. two different trustworthy repair shops, including one that i was sent to by samsung, have told me it's not worth it to fix the machine. the cost of fixing it will be equivalent to a new machine, both have said, and once it's taken apart and put back together there's a good chance i'll have problems with water leaks.
there is a terrible smell to the inside of the machine if i keep the door closed. it���s like a musty damp smell as if there���s water somewhere in the machine. the repair man came out and could not detect it at the time . he did give me some hints and i���m hoping it works its way out. unfortunately i had no choice to buy this washer as samsung was one of only a few that offered compact machines that would fit in the small space i had in my new condo.very very dissatisfied!
second day of owning this washer and i already had to put a service request in��� drum started to spin very loudly/shaking the machine after only two uses (one yesterday delievery day and one today). i���m hoping this will be the only service needed, but i���m nervous. i will update my review after the service.
I was very disappointed with the performance of this washer. It worked ok for awhile, but the drum has failed after less than five years and I will now need to replace it. I would not have purchased this product if I had known it would be sent to the landfill so soon.