Exceptional Support for Your Best Night’s Sleep
Comfort All Night Long
It is a good mattress. I've had it for a little less than a month, and so far I am happy with it.
Oct 17 Ordered two mattresses: one for 11/26 BDay present and one for Xmas present. Paid $90 delivery fee with 11/4 due date. Still no mattresses to-date: delay to 11/11, paid in full 11/20, delay to 11/26, delay to 12/8, delay to 12/26, delay to 1/2, delay to 1/16. Called customer service after each delay. They contacted warehouse and vendor each time and assured mattresses would be here next delivery date - SIX delays, SIX calls, SIX no delivery. Customer service is waste of time.
I bought this item on black friday 11/27 had to wait for delivery and pick up Dec 23rd. Still waiting for my delivery. Customer service does not know what is going on because it says shipped. I'm not happy. Sears had been in business to long to not know what is going on. I'm still sleeping on floor. Shame on you them.
How can I write about it when it hasn't been delivered yet?!?