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Serta Hybrid Observer Queen Super Pillowtop Mattress

Item# 08292459000P | Model# 92459 | Added on January 19, 2016 |
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Description Specifications
Sleep on a Cloud Awake refreshed and ready for the day after a deep sleep on the Serta iComfort Hybrid Observer super pillow top mattress. Memory foam and pillowsoft foam respond to your body, giving you the comfortable rest you deserve. Super pillow top plush comfort gives you an added layer of cloud-like luxury. Enjoy a better night of rest on this super pillowtop mattress.

Superior Comfort

  • A super pillowtop adds extra cushioning that morphs to your body and is great for side sleepers
  • EverFeel Triple Effects gel memory foam works together with the rest of the mattress, giving you a comfortable sleep
  • 3 layers of Serta PillowSoft Foam helps relieve pressure points and gives you a luxurious sleep environment

Super Support

  • 952 Duet Edge individually wrapped coils work hand-in-hand with the gel memory foam layers to give you added support all night long
  • Best Edge Foam Encasement gives you a larger edge-to-edge sleep surface so you can stretch out

Stay Cool All Night

  • EverTemp technology helps to dissipate excess body heat, keeping you cool and comfortable
This product comes with:
Product Warranty
Ratings & Reviews

Overall Rating:

(18 Ratings)
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Most Helpful Reviews:

By MrsJJret
April 30th, 2016
Best sleep ever!!

We have had this bed for three weeks and we LOVE it!! We previously had a Craftmatic adjustable bed and this is far superior! My husband and I both have serious back problems and we have never slept so comfortably. The support is phenomenal and the comfort is amazing. We would highly recommend this set! Also, the height of the bed, foundation and frame make it very easy to make as it sits up higher because of the pillow top! It is comparable to the beds in fine hotels that we stay in when we travel.

49 found this review helpful
By happy-family
August 22nd, 2016
Terrible support

I had high hopes for this bed but was sorely disappointed. I watched video reviews about the bed on you tube and some of the reviewers were by bigger people like myself who said it was soft but yet supportive of their weight. Not the case. After just one week the bed started making impressions in the mattress and when I laid down I felt like my back was twisting in two different directions because I sank into the mattress in all the wrong places. I'm 5' 8" and 240 pounds. My husband is a couple inches taller and weighs 20 pounds lighter and the mattress didn't bother him as much as it did me. He said it was "fine", though he wished it had been more comfortable. We returned it.

13 found this review helpful
Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

Lost form quickly


The mattress felt great at first. However, within months it completely lost it's form, formed a massive hump in the middle, two huge depressions on each side (where we sleep), and is generally lumpy. We waited almost 2-years until the depressions were well over 1.5" deep before making a warranty claim through the retail store where we bought it from, Haynes Furniture in Richmond, Virginia. We did everything right, had the expensive cover on it to prevent stains, rotated it, and used matching box springs purchased at the same time. Serta promptly denied our claim and only said this: "No measurable defect, no credit to be given.". Serta is a dishonest company that doesn't stand behind their poorly built and overpriced products. I am sure this review will be deleted by them but I am excited to post it everywhere else they sell their products. Bottom line here is this: STAY AWAY FROM SERTA!

25 days ago via serta
0 of 0 found this review helpful.
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Worst bed


This bed has been the worst bed we have ever had. For what we paid for this bed we didnt expect it to lose its comfort in less than 2 years. Its lumpy and turning it does not help. Since we purchased this bed we have yet to have a comfortable nights rest. Absolutely regret this purchase.

June 26th via serta
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Poorly made pillowtop, lengthy off gassing, and so FIRM!


In the store, it felt very soft and comfortable, as we both really liked this mattress. When our first mattress was delivered, I knew immediately it felt nothing like the floor model. Instead, it was very lumpy, as far as the pillowtop part, and an extremely firm feel to it. Of course, being new, I figured it needed some time to settle. Within 2 days, I knew something was wrong as my husband’s side was already sinking in & he felt as he was lying in an sunken hole while my side felt like I was lying on hard and lumpy bundled fabric. Also, it was noticeably higher on my side than his as there was so much more pillowtop “stuffing”. It was extremely uncomfortable, uneven, and super firm! Serta sent a replacement; it was almost just as bad! We are now returning our 2nd one in 60 days. Horrible

February 16th via mobile
1 of 1 found this review helpful.
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Such a comfortable mattress!


I have chronic back pain, so it’s very important that I have a great mattress.  This is so soft and comfortable, and it helps my back so much! I’ve had other mattresses that were too firm and made my back pain worse.  This one conforms to my body shape so well, I always get a great night sleep and never wake up in pain! This sale is amazing as well, I highly recommend you take advantage of it! (I am reviewing this product as a part of a contest)

January 29th via mobile
1 of 1 found this review helpful.
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Sooo amazing


I suffer from really bad lower back pain, and I find firm mattresses make it much worse. This mattress is so soft and comfy, and has been amazing for my back!  When you lay on it it conforms to your body.  Plus, the discount is amazing right now! Highly recommend.

January 29th via mobile
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Questions & Answers (2) See All
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Serta Hybrid Observer Queen Super Pillowtop Mattress
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March 22nd, 2018
Answered in 2 hours
Ernest.T.Bass aka Scott
By Ernest.T.Bass aka Scott
March 22nd, 2018
Henry hcastellon
Serta Hybrid Observer Queen Super Pillowtop Mattress
Sold by
July 4th, 2016
Answered in 56 minutes
By D L
July 4th, 2016