I bought this mattress without boxspring and was concerned about just how firm it would be, but it has proven to be firm. It's also light enough to move without much difficulty.
Feels like you are sleeping on cardboard. I bought it online because of the Serta name, I wouldn't do that again.
Love it, not too firm or soft.
I ordered a new mattress and the confirmation email showed the wrong delivery date. I cannot get ahold of a person to reschedule and the online line the faqs page directs me to does not exist.
The bed is low quality; I called to exchange, however the very rude customer service dept. told me a had to keep this bed for 30 days. They transfered me to a manager and I was disconnected. I will not be buying a bed or anything further from sears. The bed will be returned and I will purchase elsewhere the replacement.
Honestly it’s a cheap option but is really good! This isn’t something for a family house or a couple, it’s more suitable for a single person. I love the mattress though!!
I bought two of these for my boys. They seem to like them.