So far I'm very comfortable sleeping on my new mattress.
I have called 2 times to exchange the mattress and keep getting a runaround. Then, the box spring on the second set has cracked. I have not had any success with customer service. both times I call they tell me to wait an additional 2 more weeks and try again. I just want to have Sears send out someone to come and get both sets and refund my money in full. Please contact us as soon as possible for a pick up date and time. thank you. his is very disturbing. i have had great success with washers and stoves i have bought from Sears in the past. But the beds are poor quality and the results i got from the calls i made just topped it off. this is the second text I have sent.
Mattress to thin and small. Spring broke after a year and 1/2.
**** sears ****** thief's......
Would not recommend, if single person on this mattress maybe...