Product is great. My complaint is, they were late on delivery after I arranged my day to be available. Normally this is not such an issue, but in this case I paid 84.99 for delivery. If you promise a two hour window, charge $85 for delivery, then you need to be there within the 2 hour window. What I think is fair? Refund my delivery charge
The mattress is much thinner then I thought it would be. Cheaply made
Great deal. Great mattress
Purchased this mattress because it had great reviews and it was described as FIRM. In the pic it looks like a thicker, sturdy, firm mattress but it's actually the box spring/foundation. Don't be fooled by the photo. It's actually the thinner part. It took 30 days for the delivery. It finally came yesterday. I thought it was the wrong item because it was soft and flimsy. Checked the tag. Label was correct. I signed for the delivery so the man can be on his way. Decided to give it a try. It was even softer lying on top of the mattress than just feeling it while it was standing. It was bouncy and squishy. Last night was the first night on the mattress. My back and neck are in so much pain. Woke up with a massive headache because the mattress was TOO SOFT. Others think so too.