Before I review, a little about me. I have had back surgery, and still suffer from a bad back. I also weigh 300 lbs. 1. Price. I paid $225 for my full size mattress and during the Memorial Day Sale I received $63 back in points from various SYW offers. This by far the best deal I could find on this mattress anywhere and believe me, I scoured! 2. Shipping. Arrived when promised, box in tact, but no tracking info was provided. 3. Packaging. This box that must have been designed by the same team who created Fort Knox. It was near impossible to break into the box. No seriously, it took me 45 minutes and a bunch of cuss words to get it open. This was the worst part of it all! Once it was out of the box, the removing of plastic and setting it up was much easier than I expected. 4. Odor, people have mentioned odor... I didn't smell anything at all so I actually sniffed it and it had a very light odor of sweet lemonade. It was pleasant. 5. Expanding... Within the first few minutes I took my first few measurements. I was already at 11 inches, evenly all the way around. I was fully expanded within an hour! (Based on other reviews I consider myself one of the lucky few). 6. Comfort and Support. Was it difficult for my super obese body to turn over? Nope. Did I sink into the mattress? Nope. Did I feel like I was floating and my back was fully supported? Yes. Was it comfortable? Very much so. Did it feel hard? No, it felt soft with just the right amount of support. My daughter, 7, also slept with me a few nights (pesky thunderstorms) she said it was very comfy to her as well. I could not feel her moving next to me. Was it hot? Well I guess I can't answer this question as I used a cotton mattress pad from night one. Overall this is a wonderful mattress and much better than my expensive mattress sets I have purchased in the past.
This mattress arive on time and packed well. It has some chemical smell for about one week and the smell is gone after first week. But this is very firm and when we sleep on it it get bend from where we are lay down due to body weigt. It does not seems comfortable to me and my wife for sleep.
I order this mattress Dec of 2016. I've had the mattress for a little over two years and I'm not a fan. After the first 4 months we rotated it so the foot area was at the head because you sink into it. That was ok for a few more months but you the area in the middle is like a firm hill and you just fall into the pocket where you sleep. Being that it has a memory foam top you are not really supposed to flip it bit it got so bad thats what we did. That lasted for a while but the mattress is shot at this point. 2 years in and regret buying it.
This mattress is thinner in all 4 corners than the center of the mattress therefor it doesn't look squared. Also the measurements are bigger than a true king size bed. I can't pick up a box spring, bed frame or even king size bed at any store I have to custom order and that seems to be extremely expensive.
SEARS DID NOT DELIVER MY MATTRESS UNTIL 28 DAYS LATER. IN THE PROCESS I TRIED CANCELING THE ORDER AND I COULDN'T DO IT THROUGH CUSTOMER SERVICE OR IN THE STORE BECAUSE SUPOSEDLY THEY COULDN'T TRACK MY ORDER AND SO NOW I CAN'T RETURN THE MATTRESS OR GET MY MONEY BACK BECAUSE SEARS WON'T OWN UP TO ALL THE MISTAKES AND THEY KEEP BOUNCING THE RESPONSIBILITY FROM SEARS TO THE MANUFACURER TO THE COURRIERS AND BACK TO SEARS AND STILL NO ANSWERS. I'M STUCK WITH A MATTRESS I DON'T LOVE AND NO KIND OF REFUND EVENTHOUGH SEARS HAS A SATISFACTION GUARANTEE