Absolutely love this sofa! Great quality, and super comfortable!! Very large! Can easily fit 4 people! Sears customer service, terrible! We ended up cancelling our loveseat due to them giving us the run around about when it would be delivered.
I was a little upset that my delivery time had been changed and deliverywas a little off schedule, but the love seat is great! The delivery men were also super helpful and apologetic for being late. Super comfy and i love the color!
The reason I gave it 4 stars instead of 5 is the description & picture of the Simmons Scarlet Slate collection is not accurate. SLATE is in the gray family - this sofa collection is dark navy blue! I could not find any store locally that had this in stock so I could see it and try it before ordering online, so I took a chance on the color (I knew it would be comfortable since it's SIMMONS) and of course it is not slate gray at all. So please keep that in mind if you want gray - this is NOT gray. Hopefully I can change the pillows to tone the blue down and bring out anything but blue!! But, it is sooooooooooo comfy and I have multiple back issues. I would rec with caveats! I forgot to add on the sofa's review that the delivery was AWESOME!! The guys were very careful, courteous and efficient. Geez, they work hard, and the teamwork was amazing.
This is a large love seat that is truly a sofa size, which is exactly what I was looking for as larger sofas will not fit in the small clearance in my condo's entryway. Back and seat cushions are thick and extremely well made. The upholstery fabric is plush and nappy. Accent pillows are great quality as well.
I give it a 4 star because of the staples were pulled off little bit but I love the matching sofa the fab I got with it now all I need is scarlet accent chair lol thanks again Sears customer service took 25% off gave me 200 in points I said thanks once the person I spoken with took care of my situation quickly Thanks again Sears for making me a happy valuable customer