I purchased two pair of Sketchers from Sears. I assumed I was purchasing NEW shoes. This was the 2nd box that arrived the same day. It was clear that these shoes were returned by someone else and then sent to me. Laces were undone, no receipt in the box, the wrapping wasn't fully present. I am really not pleased with Sears for sending me two pair of shoes that were returns and not marked on clearance or noted as returned or reflected in the sale price. I also could not apply the coupon I had loaded. The girl at Sears told me that if I came back to the store before the coupon expired, with the receipt in the box (which was missing!!!) she could apply the discount. Store is 30 minutes from my home, that's an inconvenience.
I really like the Sketcher shoes, they are most comfortable. I would like to give the actual product a good rating because they always are good, but my experience with Sears has not been very positive.