This is a great product, But you need to understand how it works. This is what I found If it goes off, you may get and F on the dial. Look at the connections it may be unplugged at the 1st connection by the pad. Push hard to connect and re-plug back into the outlet it will work.
I have purchased this heating pad 3 different times, thinking it would outlast the previous one. They all end up doing the same thing...the control starts flashing "F" for power failure while the unit is plugged in & the heating pad is connected to the cord. This has got to be a defect that Sunbeam has not corrected. Will not be buying a 4th!
Exactly as described and can’t beat the overall value! It claims to heat in 30 seconds and it absolutely does. Love the digital controller too (never seen a heating pad with a digital controller.....nice touch).
Bought one and liked it so I bought another three weeks later. The first one died 35 days after purchase and the other didn't work from day one but washed the receipt so I couldn't return. Going to try to return to Sunbeam and see if they honor their warranty but right now I consider them a waste of money!
Purchased this since i couldn't find the one my wife had lost. She uses it and after our cat thinks it's a great place to lay rather than the tile floor