Thanks for contacting shop your way about your washer, we will be glad to assist you.
Based on your description of the (Rinse and Clothes Clean status lights) on, this would usually indicate that the water supply has reduced water pressure. Here are some tips that you can use to possibly help resolve the issue.
First, try turning off the washer and disconnecting the power supply to the washer for 30 seconds then restart a cycle to test, this will reset the control and may solve the problem. Next if the issue is not resolved, check that the water faucets are fully on all the way and also check for any restrictions in the water inlet hoses and the water inlet valve screens. If this does not resolve your issue you will then need to call for service. searshomeservices.com?sid=MMLxexpertxmerch
Sears home services 1-800-469-4663.
I hope this is helpful.