I scanned recalls.gov/
but did not see
pg17 troubleshooting from owner manual
The motor seems to run too much
• Is the room temperature hotter than normal? The motor will run longer under warm conditions. At normal room temperatures, your motor will run about 40% to 80% of the time. Under warmer conditions, it will run even more.
• Has a large amount of food just been added to the refrigerator?. Adding a large amount of food warms the refrigerator. The motor normally will run longer to cool the refrigerator back down.
• Are the doors opened often? The motor will run longer when this occurs. Conserve energy by getting all items out at one time, keeping food organized, and closing the door as soon as possible.
• Is the control set correctly for the surrounding conditions? See the "Using the Control(s)" section.
• Are the doors closed completely? Close the doors firmly. If they do not close completely, see "The doors will not close completely" later in this section.
• Are the condenser coils dirty? This prevents air transfer and makes the motor work harder. Clean the condenser coils. See the "Cleaning" section.
NOTE: Your new refrigerator will run longer than your old one due to its high-efficiency motor.
it looks like this model type relies on free circulated flow interior of fridge and freezer unit otherwise sensors will not figure when motor should stop because it thinks too warm...i.'m guessing that might be something to look at.
Or: another way to go and explain your concerns
near very lower bottom right "more resources" is a ->"product recalls" I didn't see that modelsearspartsdirect.com/