Posted by Faye G. from Sears Country Club Rd & Western Blvd:
Hey Kieth, Seems like you may be having some kind of misunderstanding. Did you have the new water heater installed by Sears, or did you do it yourself? If Sears did the install and you requested it to be hauled away and paid for it to be hauled away, it should have been. If on the other hand there was any misunderstanding at time of purchase, and you were not charged, the installer would not haul away. Sears installer will only haul away when they install the hot water heater and the haul away is purchased. If this has been an oversight, please contact the associate you purchased from.
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