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Afraid I was paying for an inflated name brand. Pleasantly surprised that it was worth every penny.
I purchased this mattress because I gave a back issue. I believed this would relieve some of my pain. It turns out the mattress was too hard and I wanted to do was replace it with a softer one. I was told no since it's not part of the warranty. I bought an almost 7k mattress and they won't replace it. Worst purchase ever. Buyer by warned!
Seeing as my last mattress was a Tempur-Pedic that I enjoyed for well over 10 years, I felt confident in buying from Tempur-Pedic again. Unfortunately, this new mattress does not provide the same level of comfort as my original. My back was very sore in the morning. Giving it the benefit of doubt, I figured I would at least continue using the mattress in hopes that it would get broken in, and if not, take advantage of Tempur-Pedic's 90-Night Trial. The mattress is still uncomfortable, and for reasons I cannot provide based on the rules for commenting on this site, the customer services experience has been a nightmare. Now, I am stuck with a bed I cannot sleep on, and monthly bill. Very disappointed with both the product and service.
This may possibly be the most uncomfortable mattress I have ever slept on. I originally purchased this and the base for my mother who is disabled and she could not sleep on it. She tried for about three weeks. After realizing I can't return it, I tried it. It's been two weeks and I'm miserable. It is like sleeping on the hard floor. The mattress was said to be between and soft to medium feel. Also when raising and lowering the feet and or legs it speaks loudly enough to think there's something wrong. I can not recommend this bed to anyone positively.
I love my mattress
I highly recommend. So comfortable. No more back or neck pain!
Very hot and sticky. Not as advertised