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Venetian Worldwide Genoa 3-Piece Sectional Sofa in Chocoalate w/ Ottoman

Item# 00828312000P | Model# V-F6857 | Added on January 3, 2019 |
Sold by Sears.com
Venetian Worldwide Genoa 3-Piece Sectional Sofa in Chocoalate w/ Ottoman
$689.34
$810.99
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Description Specifications
You're going to love this modern 3-piece chocolate polyfiber (linen-like fabric) sectional featuring accent tufting with light stitching. It comes with a matching cocktail ottoman and two stylish accent pillows. Also available from Venetian Worldwide in espresso leatherette or graypolyfiber (linen-like fabric) .

  • Sectional 104" x 75" x 35" H
  • Reversible Chaise
  • Cocktail Ottoman 35" x 24" x 19" H
  • Accent pillows included
  • Polyfiber is durable and easy to clean
This product comes with:
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MAhlbrand

Defective with no help available

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I like the sectional although it is cheaply made and certainly not worth the price I will end up paying for it. 
My issue is that the cushion on the chaise portion of the sectional is separating at the seams. I would really like for KMart to just replace the cushion with a new one, pay off the couch, and be done with it. So far I have spent 3 days and multiple hours on the phone and I have yet spoken to an associate who can point me in the right direction, let alone actually fix the problem. The first day I was transferred to Why Not Lease It who sent me back to Kmart who sent me to Sears who then sent me to Kmart yet again.  After several hours on the phone, I still wasn’t able to speak to anyone who could address the issue. Hello? Kmart, is anyone there???????

August 7th via mobile
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