We needed a multiset phone that had large numbers and provided loud volume. This phone does it. The keys are large with large numbers printed on them and they light up so you can easily see them at night. The volume gets really loud so even those that can't hear in my household don't have a problem with this phone. We don't use the answering system since we have a VoIP service that allows for the calls to get forwarded to our cell phones if no one answers at home.
I purchased this item 4 months ago, and they're NOT working. When you dial out, the other end can't hear you. SO HIGHLY PISSED OFF!!!
Everything great about the telephones well worsted the money and the price are good