I've only had this machine one day but I am thrilled. It cleans well, the tub is super large, especially since it doesn't have an agitator. The machine is lightweight and although it vibrates during the spin cycle, it doesn't shake the whole room. This is important because the room the washer is in has a weak floor and strong vibrations or shaking could be disasterous.
The machine is designed to make washing clothes as difficult as possible while doing a marginal job. Everything is a problem. Can't put in soap, bleach, etc. when YOU want to. Lid lock is a pain in the ****, machine sometimes just stops in the middle of a wash cycle for no reason. Must be restarted and go through all the iterations it does to get going again. Makes strange, loud and annoying noises. After 6 months we bought a new GE old-style machine with agitator, no load sensing, high efficiency ****. We told the delivery guys the old one was virtually brand new and they could do what they wanted with it. Back to basics and happy again.
Washer is only 5 years old and already does not work. It does not spin out water and trying to get help .is a nightmare. No where to locate a repair manual to trouble shoot
5 years old. Many of the negative reviews cite the same problem we are experiencing: the wash stops mid-cycle full of water, usually during the bulky wash mode. we can work with the washer at this point, but I need to know how to correct this, and this appears to be a common problem with this model. I see you've reached out to other reviewers and I would like you to do the same with me. Hope to hear from you soon.
If I could rate less than 1 star I would . Worse washer I ever purchased , you have to rinse the dark cloths 2 sometimes 3 times to get the little bit of soap out . It leaves white soap marks all over and that's with any soaps ( I tried probably every one on the market ) ! So you're not saving on water .electricity ,time and/or patience .I wish I never listened to the sale rep. talk me into it. I will be definitely buying a new washer as soon as I can save up for one.
We were happy with the washer for the first 4 years we owned it. Recently, it has stopped cycling through - getting stuck on the spin cycle, leaving the clothes in a lot of water. We can sometimes "override" the problem by setting the washer on Drain & Rinse, but even that doesn't always work. Nothing in the Troubleshooting section of the manual helps. We'll try a repairman but I'm not optimistic. It's well past the warranty time, but I would have expected a Whirlpool to last 9+ years. Very disappointed.
I have had my washer for sometime now and have not had any problems with it.
This piece of garbage is not worth 1 star! Does not get clothes clean at all. Some of the clothes are still partly dry after each cycle. I work in healthcare and frequently come in contact with body fluids and disgusting bacteria. I have to make sure my clothes are clean, so I have to run the load twice every time. How is that "energy saver"?
As with so many other reviewers, our machine has stopped spinning out all the water. I emailed Whirlpool as I noticed they asked for further info from each customer with same issue. They emailed back, "We are sorry to learn that you are experiencing a concern with washer model WTW4950XW no longer spinning out all the water. In reviewing your concern, it was determined that there is no technical information available that will prove helpful with troubleshooting the actual cause and/or resolution for the failure being reported. As a result, you may want to consider having your washer inspected for resolution determination by a local certified factory care technician." WHAT??? Is this what they told every single reviewer who had this issue? Why are they posting replies asking for further info from each reviewer? I don't understand. Are the replies just computer generated to make WP look like they are assisting those with problems? How is it they have no idea why these washers are failing in this particular manner or what may need to be done to fix them after they have had so many reports? Did they not bother to investigate this issue at all? Of course, I didn't expect a definite answer but I did expect to be told what was usually going wrong with this model having this problem so I would have some info for a repair tech so they could possibly be prepared to fix the problem with one visit as we live many miles from any certified repair tech. Considering their response (could it be computer generated?) they have no intention of assisting us with any info. I would like to know if others received the same response and if they did get one repaired for this issue, what the tech told them about went wrong. In the end, not only would I say avoid these washers, but to avoid whirlpool appliances all together.
I am so sorry I ever purchased this garbage!