We are happy with our purchase... even though we haven't used our carrier yet. .. We paid a few bucks extra to have them put it on securely. I would recommend you pay for them to put it on... Could be a little tricky if you're not experienced. It looks like it will hold plenty. It has been rained on twice since we bought it an no leaks. It was installed on the built-in roof racks of our 2014 Honda Odyssey with a perfect fit. We, usually buy online but we wanted to actually see it and look at the inside and ... pay for installation locally. I would recommend this product. Price is not the cheapest but this carrier seems to be good quality.
4/10/18- If you have a 2018 Santa Fe w factory installed racks, this product WILL NOT FIT even though their chart says it will. I even called X-Cargo to make sure I was interpreting their chart right and they told me it would fit. That's not even the worst part. When I tried to return it to Sears they came up w everything in the book to try to not give me a refund. I showed them the email from X-Cargo that confirmed this wouldn't fit my vehicle and that their chart was wrong. First, I was accused of using it and then trying to return it, then told I'd be charged a 50% restocking fee, then told they couldn't refund it bc I didn't have a paper receipt even though the purchase was done through Sears.com. I got my full refund back though. I'm done w Sears and their unbelievable crappy service!
I purchased the Sears X-Cargo 20 cu ft Car Top Carrier online and picked it up at a local Sears. I am a mechanical engineer and highly recommend it after 2 years use.
We live in metro Seattle and I purchased the carrier to take our ski gear up to Canada. We also took a 2,000-mile trip down the California coast and thru the mountains with rain, snow, ice, and high winds. It’s been flawless.
The pre-drilled holes on the carrier do not fit the Mazda5 if you use Mazda’s anchor points for roof rails. The rails end up about 1 inch past the last holes, so I simply drilled 2 new holes at the front. A fairly simple mod that worked well for me.
Is it waterproof? No, but it also doesn’t become a bathtub. The vehicle is traveling 55+ mph and a little water will always get it, whether it’s precipitation or condensation from changing temperatures. However, the most water I've had--mostly due to melting snow from ski bindings--cleaned up with several paper towels.
You can help reduce wetness by:
(1) Sealing the pre-drilled holes on both the inside and outside with something besides the vinyl black dots that come with the carrier, i.e. purchase a waterproof tape from a big box or hardware store and lay it down as a single strip across all holes.
(2) Pack any clothing inside a suitcase. Our snow pants, gloves, socks, and ski boots go in nylon travel bags before going in the carrier, and everything always arrives dry. You can use garbage bags as another layer of protection if you’re really concerned.
(3) There are ridges on the bottom of the carrier, so your items should sit well above any water that does get in.
(4) Do not stack items inside the carrier too high, and make sure the lock is firmly latched. This ensures the top and bottom halves are firmly closed against one another.
*Pro Tips* The X-Cargo is several inches taller than other carriers. Measure the overall height of the installed carrier on your vehicle before your first trip and keep that measurement in your glovebox. Always call ahead if you’re planning to park in a structure or use underground parking and ask for the max height.
If you have a rear tailgate that lifts up, make sure you mount the carrier far enough forward so the opened tailgate will not hit against it. However, you also don’t want to install the carrier too far from the rear bumper if you need to pull anything out of the rear of the carrier.
The carrier is noisiest when it’s empty. The instructions actually state to not travel above 40 mph when empty, so either remove it or place something heavy inside if you plan drive at freeway speeds. Both of my vehicles have moonroofs and seem to make as much (or more) noise without the carrier and only the rails attached, but not so much that I need to shout or turn up the radio. Finally, make sure you have a good out-of-way place to store it. It’s fairly light but large and could be easily crushed. I installed a pulley system and store ours on the garage ceiling.